FAQ
Privacy Policy
What we collect
The app uses no analytics or crash-reporting tools. The website pullthehill.com uses Cloudflare Web Analytics: it sets no cookies and shows us only aggregated page views and countries, nothing about you personally.
What stays on your phone
Pose and bar detection and rep counting run on your phone. Camera images, video and sound never reach us. A signed-in session is recorded to a temporary file, deleted once you save a clip or skip it. Clips are made on the phone and go to your photo library; the app doesn't read your library.
Location
Used only in map mode while the app is open: to centre the map and place your zone. Other players see your zone and nickname. Without location you can't claim zones; everything else works.
Ads
The free app shows ads from Google AdMob (later also AppLovin). They receive your IP address, device and ad-interaction data and, if your settings allow, your advertising ID, to show and measure ads and prevent fraud. On iOS that ID is shared only if you allow tracking; on Android you can reset or delete it in device settings. In the EU, UK and Switzerland personalised ads need your consent. Premium has no ads.
Payments and providers
Apple or Google sells Premium; we never see your payment details. RevenueCat knows you only by your random user ID. Other providers: Google (Sign-In, AdMob, Gmail, maps on Android), Apple (Sign in with Apple, maps on iOS), AppLovin, [Hosting provider] and Cloudflare, which hosts pullthehill.com (no cookies, no trackers). Their policies: Google, Apple, RevenueCat, AppLovin, Cloudflare. Some process data outside Serbia and the EEA, including the US, under those policies' safeguards.
Deleting your data
In the app: Settings → Account → Delete account. It is immediate and permanent: account, progress, workouts, goals, zones, keys, titles. Your share of shared zones is removed; your nickname may remain in other players' past notifications and closed-zone history. Logs are kept only as long as needed for security and bug fixing. RevenueCat keeps the purchase record under your random ID; email us to delete it. Deleting the account doesn't cancel a subscription: cancel it in the App Store or Google Play first. No app: pullthehill.com/delete-account.
Legal bases
Contract: account, workouts, map, subscription. Legitimate interests: security, logs, free-app ads. Consent: location, personalised ads. An account needs an email; guests count reps without one.
Your rights
Ask us for access, correction, deletion, restriction or a copy of your data, object to processing, or withdraw consent at any time. We reply within one month. Complaints: the Serbian Commissioner for Personal Data Protection (poverenik.rs) or your local data protection authority.
Who we are
PullTheHill (the app and pullthehill.com) is run by Konstantin Zharich, Serbia, who controls your data. Contact: [email protected].
Children
Not for children: you must be at least 16.
Changes
Updates appear here with a new date.
Terms of Use
These terms are a contract between you and Konstantin Zharich, Serbia ("we"). By using PullTheHill you accept them. On iOS, Apple's Standard EULA also applies.
1. Licence
You get a personal, non-transferable licence to use the app on your own devices. Don't copy, modify, resell, reverse-engineer or extract any part of it, and don't overload or attack our servers.
2. Account
You must be at least 16. Guests can count reps; the hero, goals, map and leaderboard need an account. Use your own email, keep your password safe and don't share or sell accounts.
3. Nickname and fair play
Your nickname is public. It must not offend, impersonate anyone or advertise; we may reset it. Play fair: no faked reps, spoofed location, bots, modified apps or extra accounts to win zones, keys or titles. We may remove results gained unfairly and suspend or delete accounts that break these rules.
4. Train safely
The app counts reps and shows progress; it is not medical advice. Check that the bar is secure, train within your limits and stop if you feel pain. Mind your surroundings and local rules where you train. You train at your own risk.
5. Premium
Premium is a monthly or yearly auto-renewing subscription bought through the App Store or Google Play. The price, period, any free trial and what Premium includes are shown before you buy; payment goes through your store account. It renews until you cancel in your App Store or Google Play subscription settings, and you keep Premium until the paid period ends. To avoid a charge after a free trial, cancel at least 24 hours before it ends. Deleting the app or your account doesn't cancel the subscription. Refunds follow Apple's or Google's rules: ask the store; for Google Play you can also write to us.
6. Ads and other services
The free app shows third-party ads; Premium removes them. Sign-in, payments, ads and maps come from Apple, Google and others under their own terms.
7. Content
The app, the hero, its design, texts and code belong to us. You may share clips you make with the app. Map data: © OpenStreetMap contributors (ODbL), workout.su, National Fitness Campaign and calisthenics-parks.com, credited in the app.
8. Game items
XP, levels, zones, keys, chests, titles and outfits are part of the game, not property. They have no money value, can't be sold or transferred, and can change or disappear, for example when a zone is taken or your hero loses strength.
9. No warranty
The app is provided "as is". Rep counts, XP and map positions may be inaccurate, and features may change or stop.
10. Liability
As far as the law allows, we are not liable for indirect losses, lost data or injuries during training, and our total liability is limited to what you paid for Premium in the 12 months before the claim. Nothing here limits your consumer rights or liability that the law doesn't allow us to limit.
11. Ending
You can stop at any time and delete your account in Settings. We may suspend or end your access if you break these terms or the law.
12. Law
Serbian law governs these terms, and disputes go to the competent courts of Serbia. If you live in the EU, you keep the mandatory consumer protections of your country.
13. Changes and contact
We may update these terms; the date above will change, and using the app afterwards means you accept them. Questions: [email protected].
FAQ
How does the camera count my reps, and where does my video go?
Everything happens on your phone: the app spots the bar and counts each rep itself.
We never receive your camera images, video or sound.
If you save a clip, it goes straight to your photo library.
Why does my hero lose strength?
Your hero loses part of his Hero XP for every stretch of time without training.
Do any exercise today and your hero recovers.
What are zones, keys and chests?
Train at any bar and it becomes your zone. Grow it to the maximum and its chest opens; players take its keys, and keys buy gear for your hero.
How do I cancel my subscription?
Cancel anytime in App Store or Google Play subscription settings.
How do I delete my account?
In the app: Settings, then DELETE ACCOUNT.
Or write to [email protected].
DELETE ACCOUNT
In the app: Settings, then DELETE ACCOUNT.
Your account, progress, history, goals and zones will be deleted right away. This cannot be undone.
Cancel your subscription in the App Store or Google Play settings first, otherwise it will keep billing you.
No access to the app? Write to [email protected].